Most of the guys in Singapore(or region) knows DX or DealExtreme. This is a online webstore similar to Amazon but the best part is the delivery is free of charge worldwide. I guess that's their USP . Though there are some complaints I am quite happy with their goods and service so far. If I feedback on a faulty item, the replacement is almost immediate without any questions asked.
You can see a conversation between me & DX recently on a DOA item. I was curious to see how the solar charger works on an iPhone so I placed an order and the item came as DOA. I can see it get's charged for a couple of min (red light on) but it just goes off immed. Connecting to iPhone doesn't work too. So within couple of days the DX service exec clarified with me and offered a replacement..Great job.
You can see a conversation between me & DX recently on a DOA item. I was curious to see how the solar charger works on an iPhone so I placed an order and the item came as DOA. I can see it get's charged for a couple of min (red light on) but it just goes off immed. Connecting to iPhone doesn't work too. So within couple of days the DX service exec clarified with me and offered a replacement..Great job.
| Order #: | 120903001096xxxxxxx27 |
|---|---|
| Request Type: | DOA (Dead on Arrival) Item |
| Status: | Closed |
| Ticket number: | 51635xxxxxxxxxxxxD85B8570FAAD3A0798E |
| Date Received: | 9/26/2012 2:39:24 PM (UTC) |
| Notification E-mail: | xxxxxt*****.*** (masked for privacy) |
| Defective SKU : | 94466 |
| Description: | Hi, This piece doesn't even get charged. There are three small lights at the bottom which supposed to show some activity. I've connected the USB cable to direct power source, laptop power source, and even put it under direct sunlight for 2 hours to see any change or indication. It seems the battery itself is dead.I can't |
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